Our aim is your total satisfaction and if you are unhappy with your order, for any reason, please contact us immediately. To organise an exchange or refund:

Telephone
020 8876 7844

E-mail
CustomerCare@londonscents.com

or Write to
Customer Care
London Scents Limited
PO Box 28873
London SW13 9WW

Returned goods should be unused and in their original packaging. Your statutory rights are unaffected.